Melco Resorts & Entertainment in Cyprus
Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.
As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities. City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.
Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos, Larnaca and Limassol.
POSITION SUMMARY:
The Chef De Cuisine is responsible for delivering on the Melco Food and Beverage vision, standards and objectives by leading and managing teams to produce a consistent high standard of cuisine, within financial and business metrics provided by senior management. The Chef De Cuisine takes full operational ownership of outlets, together with the Front of House manager driving all operational aspects related to the success of the business.
PRIMARY RESPONSIBILITIES:
- Ensures the product consistency in the Outlet is maintained regarding quality, appearance and taste
- Enhances service to regular guests by adapting to personal taste and providing anticipatory service
- Ensures the Executive Chef and Executive Sous Chef are informed of daily operations
- Trains and develops the team as a primary objective, openly sharing knowledge
- Establishes and maintains effective workplace relationships
- Maintains food cost within parameters provided by the company and ensures continual awareness of monthly costs
- Monitors and controls labor cost to maximize employee productivity and minimize payroll whilst maintaining quality standards
- Drives the business together with the Restaurant Manager in order to increase revenue
- Participates in preparing the annual operating budget and follows it ardently
- Assists with the design of menus, food presentation, product and style of service to enhance customer satisfaction and repeat clients
- Demonstrates integrity, respect and empathy in all communications
- Networks to build relationships for organization’s benefit
- Identifies, analyses and solves problems via solutions and results focused management
- Provides guidance and support to team and colleagues
- Constructively manages performance, conflict and difficult situations to achieve results acceptable to participants, the organization and legislation
- Maintains records of all training
- Shares all relevant information with staff, maintaining confidentiality where required
- Performs regular inspections to kitchen equipment, ensuring operational condition and reports any damages
- Ensures that Melco policies and procedures are strictly adhered to by all kitchen employees
- Meets daily with Restaurant Manager, discuss day to day operational issues and future operational strategies
- Ensures the kitchen exhibits the flair, creativity and constantly strives for ‘best in class’ quality standards
- Attends meetings as required
- Ensures Food Safety Standards are maintained in line with company policy, or as directed by management
- Ensures the evaluation and appraisals of all its subordinates.
KEY PERFORMANCE INDICATORS:
- Maintains food cost in assigned Outlet to parameters given by the Senior Management
- Positive Customer feedback
- Hygiene Standards are met
- Staff retention and development
QUALIFICATIONS:
Experience
- Minimum 12 years professional kitchen experience with 6 years in a similar role in Five-star hotels and Resorts
- Pre-opening of high-volume operations will be considered as an advantage
- Experience in a high-volume operation, working with international teams
- Relevant experience in a variety of cuisines, or a specific style/cuisine as relevant to the position
- Proven ability to deliver ‘best in class’ cuisine, supported by awards and/or industry recognition
Education
- Culinary diploma from an accredited school
- Food Safety training / certificate (ISO22000 preferred)
- Additional management qualifications is an advantage
Skills
- Hands-on, cuisine oriented primary skill set
- Strong management and leadership qualities
- Competent with all basic Microsoft functions, including Word, Excel and Outlook
- Good understanding of food cost, how to calculate and manage
- Good understanding of menu engineering, how to read, modify and apply to menu writing
- Quality management and quality control
- Fluent communication in English and Greek is a must; any other language will be considered as a strong advantage
- Be able to demonstrate understanding of one’s own strength and weakness
PERSONAL COMPETENCIES:
- Highly motivated and capable of making sound decisions in critical situations and a fast-paced environment
- Achieves agreed objectives and accepts accountability for results
- Displays a high commitment to delivering results
- Leads others to achieve business objectives
- Communicates effectively
- Displays the highest level of integrity
- Ability to maintain discretion
- Approachable
Salary Range (42000-65000eur Gross annually + 6000 housing allowance gross annually)
- Chef de Cuisine – Banqueting (High Volume and Catering kitchen)
- Chef de Cuisine – Commissary (High Volume and mass production kitchen)
- Chef de Cuisine – Anais (European Contemporary/Fine Dining)
- Chef de Cuisine – Olea (Mediterranean Cuisine)
- Chef de Cuisine – Casual Dining (High volume outlet)